Privacy Notice | License Agreement


Privacy notice 

What is your commitment to my privacy?

Protecting your privacy is important to us!
Please review our Privacy Policy below for details on how IQonn.com handles any personalized information.

First off, IQonn.com is hosted by Diginext BV (www.diginext.com). Diginext BV respects the privacy of users of its web portal and products, including the IQonn Lite and Pro Connection Manager.

In order to provide you with this (Portal) service, IQonn.com must collect, store and monitor certain personalized information on its servers. Only relevant information in order to provide you with our services is stored and processed. The information is retrieved by you, using an e-mail address and a password, in order to retrieve your services. IQonn.com and Diginext B.V. believe that personal data must remain personal and guarantees this in its License Agreements. We do not require, nor do we store, your first name, last name, street address, banking details and/or credit card details or social security number. The only "personal information" we have of you is your e-mail address and we will not share, sell or give this to anyone, for any reason.

Diginext will not make any unique data available unless it is legally ordered to do so by authorities. Even so, we can not hand to them what we do not have.

In short: Your privacy is something we value!

What does Diginext record?

In the case of IQonn there are 2 components that need explaining; the IQonn Connection Manager and the IQonn website.

IQonn Connection Manager
A Unique Identifier (UID) will be created when you install the IQonn Connection Manager. Using this UID - which does not contain any data to be able to refer back to you - , the following information will be sent to the Diginext server when you connect to the different networks: Version and configuration of the Software, Connectivity methods, Devices installed and used, Applications accessing the Internet, Web Browser and email software version, Laptop manufacturer product ID, Session information (Connection Time, Connection Volume and Connection Duration), IMSI (if applicable), Operating system, Mobile Network that the UID is connected to, IP Address and the Account details so that the server knows what information to store and where.

IQonn website
When you register to use a Diginext web site, Diginext will store your e-mail address along with any other information you may provide. When you use the services on the web site, we may need to collect further information about you. This information may include, but is not limited to, details such as your name, address and your credit card details. Personal details such as name and credit card are not stored on our server, but merely transported to a billing agency when you choose to purchase a service from us.

We use the information provided to process any transactions undertaken by you and for internal administration and analysis. Without this information we would not be able to provide the IQonn website and service to you. We disclose your information to third parties for the purpose of administration and providing services to you (for example: a billing agent like Paypal). From time to time we may employ a third party to send out e-mail campaigns and to serve cookies and pixel tags. The information may also be used to notify you of products and services, including those of third parties where you have opted to receive information by e-mail about third party offers, which may be of interest to you. If you do not wish to receive such e-mail please see below.

By disclosing your personal information to Diginext, you agree to collection, storage and processing of your personal information in the manner set out above.

How do you use cookies on IQonn?

We only employ session cookies to store the necessary transaction information during one visit. Cookies are small files that are sent to your browser and stored on your computer's hard disc. Whenever you visit IQonn, and unless you have changed the settings in your browser so as not to accept cookies, then your computer will store an identifying code in the cookie which may mean you do not need to type your username into the member login box each time you return to the site. Other than this, we store a 'Session ID' which helps us to determine if you have logged into your web site. These IDs are highly encrypted and have no direct correlation with your personal data. We do not store your password or any other information in the cookie, or use it for any other purpose. Our third-party advertisers may place or recognise a unique cookie on your browser. You can at any time set your browser to notify you before you receive a cookie, giving you the opportunity to decide whether to accept it. You can also set your browser to turn off cookies. This may impair your experience of the IQonn web site, but will not prevent you from maintaining your account or placing orders.

From time to time we may employ a third party to send out e-mail campaigns and to serve cookies and pixel tags. The information may also be used to notify you of products and services, including those of third parties where you have opted to receive information by e-mail about third party offers, which may be of interest to you. If you do not wish to receive such e-mail please see below.

All Registered Users of IQonn.com have the option to "opt-out" of receiving commercial e-mails from IQonn.com. At http://my.iqonn.com you can disable the newsletter in the Profile section. Alternatively, you can also send an e-mail to privacy@diginext.com

What will we do with your e-mail address?

By becoming a member of IQonn and providing Diginext with your e-mail address you consent to receive e-mails from us about our latest products and special offers which we think may be of interest to you. Our e-mails refer to your IQonn membership and the products & services we offer.

If you have any queries regarding this privacy statement please go to the Diginext web site where you can find several ways of submitting your questions. Alternatively, please e-mail privacy@diginext.com.

How can I contact Diginext?

Please send an e-mail to support@diginext.com or contact us at +31 (0) 20 441 4661. The customer service centre is open from 9.00am to 7.00pm Monday to Friday.

In Summary

  • We do not store your name, address or creditcard details
  • We will not give, sell, exchange or transfer your information to anyone, unless required by a court order
  • IMSI, IMEI and Phonenumber (privacy sensitive information) are stored only on our server,
    using the highest standards of encryption available to us
  • All data sent and processed between IQonn and the IQonn server is done securely via SSL